Frequently Asked Question
Your account can be blocked for two reasons:
You committed fraud in the past
You have been inactive for a long time.
In case it’s due to inactivity, you can unblock the account by opening a ticket on firstname.lastname@example.org and sharing last months’ stats with payment confirmations working with another reliable network. Our team will review your request, and we will get back to you with a response.
Otherwise, if the account is blocked for fraud, there is no process to unblock it since we don’t accept fraudulent actions.